Privacy Policy

This document is required by the Personal Information Protection and Electronic Documents Act and the Personal Health Information Act (PHIPA). It outlines the collection, use, and disclosure of personal information.

Information Collection: With your consent, we collect and update personal health information, such as your name, date of birth, address, health history, and treatment records, for the purpose of providing healthcare. We may also gather this information from other sources with your consent or as permitted by law. Additionally, we collect personal financial information for payment administration. improvement, legal compliance, and other lawful purposes.

Your Rights: You have the right to access and correct your health records or withdraw consent for certain uses and disclosures (subject to legal exceptions) by contacting MuscleIQ.

Professional Responsibilities: We treat your personal and health information with the utmost care and safeguard it from theft, loss, unauthorized access, and more. Audits are conducted to ensure privacy policy compliance.

Contact: For privacy-related inquiries or concerns, contact Nicole Frampton, the owner of MuscleIQ, at 2600 Leitrim Rd, Ottawa, ON K1T 3V3.

Complaints: If you believe your rights have been violated, you can file a complaint with the Information and Privacy Commissioner/Ontario at 2 Bloor Street East, Suite 1400, Toronto, Ontario, M4W 1A8, or call 1-800-387-0073.